Hiring: Social Media Coordinator Company: Found Location: New York, NY Job Posted Time: 2026-09-03 10:44:22 About the job Experience: •1-3 years of experience in social media management, community management, or a related role •3 years of experience in social media management, community management, or a related role Required Skills: •Lead the creation and execution of social content strategies that drive engagement, advocacy, and growth across Instagram, TikTok, Reddit, and other priority channels. •Partner cross-functionally with marketing and creative teams to conceptualize, produce, and publish compelling social content that resonates with Found’s community. •Proactively monitor social conversations, responding to comments, DMs, and mentions in a timely, on-brand, and compliant way to keep content relevant and engaging. •Identify trending topics, sentiment shifts, and emerging narratives to inform content ideation, campaign planning, and social strategy. •Surface and amplify member success stories, testimonials, and organic advocacy through original posts, repurposed content, and creative storytelling formats. •Maintain and evolve social voice and content guidelines to ensure consistency, authenticity, and community resonance across platforms. •Support escalation protocols for issues requiring support, clinical, or PR response •Regularly share community insights with Product, Clinical, and Marketing teams to inform roadmap and messaging Qualifications: •Background supporting creator or influencer engagement programs •Interest in leveraging AI tools to enhance community workflows, sentiment analysis, reporting efficiency, and response drafting •Understanding of escalation frameworks and cross-functional triage protocols •Genuine passion for community building and member advocacy •Comfort with ambiguity and a bias toward initiative in a fast-paced, evolving environment •Strong preference for candidate to be located near NYC to be able to go once a month to film content when needed Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!