Hiring: Social Media Coordinator Company: Aristocrat Interactive Location: Lansing, MI Job Posted Time: 2026-09-03 11:24:48 Target Skills & Keywords : Microsoft Excel About the job Experience: •3 years of experience in social media support or community management. Required Skills: •Handle all social media accounts related to inbound and outbound customer support, covering Facebook, Twitter/X, Instagram, TikTok, and LinkedIn. •Respond promptly and professionally to customer inquiries and complaints, ensuring high happiness. •Collaborate closely with partners and internal operations teams to maintain consistent messaging and service quality. •Track social media trends, evaluating the effect of social interaction across different platforms. •Develop and successfully implement programs to improve dedication and engagement, such as the "Social Care Loyalty Program". •Build comprehensive social media reports and dashboards to track performance and engagement metrics. •Suggest strategies to improve key performance indicators like response time and engagement rate. •Ensure all social media activities strictly adhere to brand guidelines and regulatory requirements. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!