Hiring: SOC Analyst Company: Edgewater Federal Solutions, Inc. Location: Albuquerque, NM Job Posted Time: 2026-09-16 18:30:45 Employment Type: Remote Target Skills & Keywords : Linux, SOC, ServiceNow About the job Experience: •2 years of relevant experience. •2 years, or more, of directly related experience that demonstrates the knowledge, skills, and ability to perform the duties. •At least 2 years of relevant experience. Required Skills: •Perform system monitoring to verify the integrity and availability of hardware, network, server resources, and system components; maintain adherence to the Event Management Process. •Observe and control performance of servers, network facilities, and other infrastructure elements; analyze network and server resource consumption and manage user access. •Respond to incident management requests, service improvement projects, and incoming problem calls, resolving associated tickets and providing updates, documentation, and follow-up on unresolved issues. •Remediate vulnerabilities by troubleshooting complex issues, serving as an escalation point, and providing advanced deskside support for Windows, Mac, and Linux systems. •Perform advanced testing and analysis tasks, including vulnerability remediation and infrastructure solutions. •Create knowledge articles using KCS methodology and transfer knowledge to End User and Service Desk Support teams. •Conduct hourly stewardship walkthroughs of data center, assist in Major IT Incidents, and provide after-hours support to the Corporate Computing Help Desk (CCHD). •Test application compatibility, support cyber initiatives, and analyze performance statistics including system logs, scheduled job completion, backups, and documentation. Qualifications: •Must be a U.S. Citizen. Compensation: •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!