Hiring: Site Reliability Engineer (SRE) I Company: Thomson Reuters Location: Eagan, MN Job Posted Time: 2026-09-16 20:54:50 Employment Type: Hybrid Target Skills & Keywords : Bash, CI/CD, Configuration Management, Datadog, Dynatrace, Grafana, Java, JavaScript, Kubernetes, New Relic, PowerShell, Prometheus, Python, Splunk, Systems Engineering About the job Experience: •3+ years of experience in Site Reliability Engineering, DevOps, cloud infrastructure, platform engineering, systems engineering, production operations, software engineering, or a related technical field. Required Skills: •Thomson Reuters is strengthening its Site Reliability Engineering capability to help engineering and operations teams build, operate, and improve reliable production services. •AI-enabled engineering and investigation tools responsibly to accelerate analysis, documentation, and operational workflows. You will apply technical judgment, validate outputs, and escalate when additional expertise or review is needed. •Support and maintain SRE operational tooling, including dashboards, alerts, runbooks, service documentation, telemetry baselines, deployment visibility, and dependency information. •Use observability tools—including logs, metrics, traces, dashboards, and alerts—to investigate service-health issues, identify trends, and support incident response. •Participate in incident response by gathering relevant context, reviewing recent changes, following established runbooks, documenting findings, and helping coordinate technical follow-up actions. •Execute approved runbooks and mitigation procedures within established escalation, change-management, and decision-making processes. •Clearly document facts, observations, hypotheses, actions, and open questions during incidents, handoffs, and operational reviews. •Help improve the accuracy, completeness, and freshness of operational context used by engineering and operations teams during incidents and routine production support. Qualifications: •Solid functional working knowledge of at least two of the following areas: cloud infrastructure, distributed systems, observability and monitoring, networking, databases, CI/CD, containers, or infrastructure automation. •Willingness and ability to contribute to code, infrastructure configuration, dashboards, monitoring rules, alerts, automation, or documentation. •Demonstrated capacity to communicate clearly about technical findings, operational risks, and next steps with engineers and operational stakeholders. •Demonstrated capacity to work effectively in a collaborative environment, ask for help when needed, and learn from more experienced engineers. •Operational familiarity with AI-enabled coding, documentation, investigation, or operational-analysis tools, along with an understanding that outputs must be reviewed and validated. Compensation: •Flexible work environment (work from home / hybrid options) •Competitive benefits and rewards package Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!