Hiring: Site Operations Specialist - Raleigh, NC Company: Xerox Location: Raleigh, NC Job Posted Time: 2026-09-16 16:38:49 Employment Type: Full-time / Remote Target Skills & Keywords : Change Management, Microsoft Excel, Vendor Management About the job Experience: •4-6 years of relevant experience •6 years of relevant experience Required Skills: •Continually monitoring and recording asset service levels attainments and Case tickets. •Continually monitoring and recording consumables service levels attainments. •Run and update all pertinent asset detail/register reports and other required reports. •Review all pertinent asset detail/register reports for accuracy and update as appropriate. •Primary point of contact and relationship with the customer for specific areas of concern. •Develop continual process improvements within Managed Services structure. •Work closely with Operations, Customers, and Project Team’s during implementation and deployment of print technology and support services, including inventory collection and management, IMAC tracking, and consumables management while monitoring adherence to all SLA’s. •Attend weekly/monthly status and teams meetings, providing timely and accurate updates on reports status, SLA attainments and misses, and opportunities for improvements. Qualifications: •Associates degree or 4-6 years of relevant experience Compensation: •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!