Hiring: Site Manager, Towson, #47 Company: Gopuff Location: Towson, MD Job Posted Time: 2026-09-16 11:20:49 Employment Type: Full-time Target Skills & Keywords : AI, Quality Assurance About the job Experience: •6+ years of experience with a fast-paced environment and leading a blended workforce of W2 and 1099 employees. Required Skills: •Plans, directs, and is accountable for all facility operations including, deliveries, inventory, equipment, and systems •Drive improvements to key performance indicators (KPIs) such as: Order Picking Time, Order Dwell Time, Drive Time, Order Defect Rate, and Cost Per Order. •Training and coaching associates in the facility to work safely while following all standard work and processes. •Accountable to drive the financial performance of the site by ensuring that budgeted productivity, labor, and other expenses are achieved •Lead and oversee ensuring compliance with Gopuff and legal policies, procedures, and regulations for the warehouse by analyzing and interpreting reports •Implementing and monitoring Safety and Human Resource compliance, asset protection, safety controls, overseeing the safety of our people and products, operational and quality assurance reviews •Develop and implement action plans to improve performance, providing direction and guidance on executing Company programs and directing the management team in ensuring confidentiality of information, documentation and assigned records •Create and implement plans to improve the safety, culture and financial performance of the facility Qualifications: •Retail, grocery, military, restaurant or equivalent experience •Bachelor’s degree, preferred •Strong written and verbal communication skills •Strong skills with conflict resolution •Strong skills with team development and engagement •Proficiency in computer usage, email, and Google Suite •Demonstrated capacity to lead in an ever-changing environment •Demonstrated success in being a change agent with improving processes and efficiencies •Demonstrated capacity to work with fluid schedules; be available during peak hours of operation (5pm - 3am) and availability to support facility on weekends and/or holidays as needed by the business •Demonstrated capacity to stand, bend, reach and walk during shifts Compensation: •Medical/Dental/Vision Insurance (for full-time employees) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!