Hiring: Site Leader I, Cleveland, #396 Company: Gopuff Location: Cleveland, OH Job Posted Time: 2026-09-03 11:20:48 Target Skills & Keywords : AI, Quality Assurance About the job Experience: •6+ years of experience with a fast-paced environment and leading a workforce of employees. Required Skills: •Plans, directs, and is accountable for all facility operations including, deliveries, inventory, equipment, and systems •Drive improvements to key performance indicators (KPIs) such as: Order Picking Time, Order Dwell Time, Drive Time, Order Defect Rate, and Cost Per Order. •Accountable to drive the financial performance of the site by ensuring that budgeted productivity, labor, and other expenses are achieved •Lead and oversee ensuring compliance with Gopuff and legal policies, procedures, and regulations for the warehouse by analyzing and interpreting reports •Implementing and monitoring Human Resource compliance, asset protection, safety controls, overseeing the safety of our people and products, operational and quality assurance reviews •Develop and implement action plans to improve performance, providing direction and guidance on executing Company programs and directing the management team in ensuring confidentiality of information, documentation and assigned records •Teach and train your site leadership in controlling expenses and labor to ensure expenses adhere to the budget and sales volume •Create and implement plans to improve the financial performance of the facility Qualifications: •Retail, grocery, military, restaurant or equivalent experience •Bachelor’s degree, preferred •Strong written and verbal communication skills •Strong skills with conflict resolution •Strong skills with team development and engagement •Demonstrated capacity to lead in an ever-changing environment •Demonstrated success in being a change agent with improving processes and efficiencies •Demonstrated capacity to work with fluid schedules; be available during peak hours of operation (5pm - 3am) and availability to support facility on weekends and/or holidays as needed by the business •Demonstrated capacity to stand, bend, reach and walk during shifts •Demonstrated capacity to lift up to 49 pounds Compensation: •$54,000 - $74,250 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!