Hiring: Single Family Loan Servicing Administrative Coordinator Company: Tennessee Housing Development Agency Location: Nashville, TN Job Posted Time: 2026-09-10 14:33:45 Employment Type: Full-time Target Skills & Keywords : Microsoft Excel, Microsoft PowerPoint About the job Experience: •Three years of successful, full-time employment in a business office environment, preferably a lending institution, with a high level of public interaction. •The above qualifications express the minimum standards of education and/or experience for this position. Other combinations of education and experience, if evaluated as equivalent, may be taken into consideration. •Knowledge, Skills, Abilities, and Competencies •Solid functional working knowledge of standard office procedures and standard office equipment. •Some knowledge of mortgage lending or real estate. Required Skills: •Handles support tasks, independently initiates and implements processes to manage projects and information for the division. •Administers face to face customer meetings and phone calls delivering a high level of customer service. •Provides reporting support to the Chief Operating Officer of Single Family Programs, Director of Loan Servicing, THDA’s financial advisors, the Assistant Director of Loan Servicing, and the division. •Oversees the incoming and outgoing correspondence process including digital and physical correspondence. •Coordinates and prepares all documents and participates in all activities for Board Updates and other servicing updates as needed. •Assists with the incoming and outgoing check process ensuring proper notification to various departments and balancing deposits. •Manages the communication and delivery of lender documents from Single Family Loan Originations. •Maintains library of program guides and documents for all mortgage servicing programs. Qualifications: •The requirements listed below are representative of the knowledge, skills, and/or abilities required. •Requires a high school diploma or GED; Bachelor degree and/or relevant post-high school certification preferred. •Microsoft Certifications  for business applications; Word, Excel, Access and PowerPoint. •Microsoft Certifications  for business applications; Word, Excel, Access and PowerPoint Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!