Hiring: Shift Lead - Technical Assistance Center (TAC) / NIGHT SHIFT / Active Secret Company: Peraton Location: Kansas City, MO Job Posted Time: 2026-09-12 18:00:56 Employment Type: Hybrid Target Skills & Keywords : Linux, RHEL, Red Hat, SAFe, Windows Server About the job Experience: •5 years with BS/BA; 3 years with MS/MA, OR High school and 11+ years of relevant experience. Required Skills: •Peraton is currently seeking an experienced •Shift Lead for their Hybrid Cloud Tier 2 Technical Assistance •Location: On-site in Kansas City, Missouri •NIGHT SHIFT Lead Position (currently Sun-Wed 1800-0400; switches every 6 months to Wed-Sat) •We are seeking a Shift Lead for the Tier 2 Technical Assistance Center to do the following: •Provide technical expertise and support to the USMC enterprise-level hybrid cloud data center operations. •Enable USMC world-wide customers the ability to access and operate mission-critical applications in support of warfighter requirements. •Responsibilities include: •Providing leadership and technical expertise to support operations of 24x7 Tier 2 Technical Assistance Center supporting System Administrators with hosting in the USMC enterprise application hosting environments. •Peer leader in operation of a 5-person shift. •Execution of Data Center Service Desk processes, functions, activities and tasks. •Incident Management, Event Management, Request Fulfillment, Platform Patching, ITSM Queue Management, Bridge Management, Call Center Management actions for private and commercial cloud infrastructure. •Monitoring, managing and triaging data-center systems to ensure operation, reporting of anomalies, call-out of Tier 3 staff in coordination with Incident Manager and resolution of issues with physical and virtual data-center environment. •Provide leadership written and verbal reporting to support data-center C2 operations. •Maintain knowledge and communicate status of the data-center environments including providing reporting and updates as needed. Qualifications: •5 years with BS/BA; 3 years with MS/MA, OR High school and 11+ years of relevant experience. •Certification: •IAT II Certification (CySA+, GICSP, GSEC, Security+ CE, CND, SSCP, CCNA-Security). •ITIL training or certification (within 30 days of start). •Experience and ability to triage data-center incidents and events for effective resolution. •Experience with Active Directory account and server management and monitoring. •Experience preparing documentation and briefings for leadership in a concise and effective manner. •Experience with server administration: •Microsoft Windows Server •Red Hat Linux (RHEL) •Share-Point •Experience with monitoring and management tools such as vCenter, vSphere, VMWare VRealize Operations Manager, Log-Insight, Network Insight. •Experience with enterprise/data-center Service Desk Operations including use of a servic Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!