Hiring: Servicing Operations Associate Company: SunStrong Management Location: Houston, TX Job Posted Time: 2026-09-10 12:32:15 Employment Type: Contract / Remote Target Skills & Keywords : Data Pipeline, NetSuite About the job Experience: •5+ years of experience in billing, accounts receivable, collections, or servicing operations in a B2B environment Required Skills: •Generate, review, and issue invoices for customers •Ensure invoices are accurate, complete, and sent on schedule in accordance with contractual billing terms •Reconcile billing data against contract terms, meter reads, and system-generated records •Manage billing adjustments, credits, and disputes in coordination with internal stakeholders •Maintain organized invoice records and audit trails within financial systems •Monitor accounts receivable aging reports and proactively follow up on outstanding balances •Execute a structured collections process for overdue accounts, including email, phone, and written outreach •Escalate high-risk or non-responsive accounts to management with documented history and recommended action Qualifications: •Applied hands-on capability in invoicing platforms such as Xero, Intacct, NetSuite, or similar •Demonstrated experience reviewing and interpreting commercial contracts, including billing, payment, and escalation terms •Strong attention to detail with the ability to identify discrepancies across large data sets •Excellent written and verbal communication skills, including experience managing difficult customer conversations professionally woRKING conditions •Extended period working at a computer workstation Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!