Hiring: Servicing, Efficiency & Transformation (SET) Associate Company: Freddie Mac Location: McLean, VA Job Posted Time: 2026-09-15 11:25:47 Employment Type: Full-time Target Skills & Keywords : Business Analysis, Microsoft Excel, Python, Risk Management, SQL About the job Experience: •0 - 2 years in business analysis, data analytics, automation, or servicing operations •2 years in business analysis, data analytics, automation, or servicing operations Required Skills: •Freddie Mac Multifamily Loan Servicing seeks a Servicing Efficiency & Transformation (SET) Associate to drive operational excellence, automation, data analytics, and platform initiatives. This role connects business operations with technology to modernize servicing processes, reduce risk, enhance reporting, and improve efficiency. •The SET team supports core servicing functions for active Multifamily loans and securities, focusing on automation, analytics, system implementation, process redesign, vendor coordination, and business intelligence. Our work improves efficiency, controls, reporting, and advances Freddie Mac's mission in the rental housing market. •Develop automation solutions, support technology initiatives, deliver business intelligence, and enhance servicing processes. Collaborate across departments to identify opportunities, solve challenges, and implement scalable solutions. •Automation & Process Improvement: Design, develop, and maintain automation using Python, SQL, Power Automate, SharePoint, and AI tools. Identify and eliminate manual processes; drive workflow optimization. •Data Analytics & Business Intelligence: Build dashboards and reports with Tableau, Power BI, and SQL; analyze data for trends and risks; deliver management reporting and actionable insights. •Product & Platform Support: Participate in technology initiatives, gather requirements, support implementation/testing, and act as liaison between business and tech teams. •Systems Testing & Release Management: Develop test scripts, support UAT, track defects, and document testing activities. •Financial Operations & Servicing Support: Assist with financial processing, reconciliation, reporting, and operational risk management. Qualifications: •Bachelor’s degree in related field or equivalent experience •Strong SQL, Excel, and experience with Tableau/Power BI •Analytical, problem-solving, and communication skills •Demonstrated capacity to manage multiple priorities independently •Python, Power Automate, SharePoint, workflow tech experience •Multifamily mortgage servicing or financial operations experience •Product support, testing, UAT, release management, Tableau/SharePoint admin, preferred •Automation mindset, business curiosity, technical adaptability •Current Freddie Mac employees please apply through the internal career site. Compensation: •$58,000 - $88,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!