Hiring: Services Engagement Manager - Development Cloud Company: Veeva Systems Location: United States Job Posted Time: 2026-09-10 14:47:14 Employment Type: Full-time / Remote Target Skills & Keywords : Program Management, Project Management, SaaS About the job Experience: •3+ years of experience delivering software implementation and enhancement projects •1+ years of experience scoping/defining project plans, resource models, and negotiation of Statements of Work for software implementation projects a plus Required Skills: •With a passion for Software Implementation and (preferred) expertise in Life Sciences/Healthcare/IT sales cycles, you’ll draft and deliver RFx Responses, Proposals, and Statements of Work, driving alignment with internal cross-functional subject matter experts and customer leadership. •This is a remote, full-time permanent role with Veeva. This is a customer-facing role and we have no work location requirement if you are in close proximity to an airport and able to meet potential travel requirements when they arise. •Selling Value of Veeva Services: Educate customers on methodology and the value of Veeva’s Professional Services - why should they want to work with us? Set appropriate expectations of what we can/should/won’t do •Engagement Design: Define and prescribe the best Professional Services model for a given customer, based on an in-depth understanding of their needs and business objectives, through Proposals, Statements of Work, and RFx responses •Cross-Team Collaboration: Partner with cross-functional stakeholders across sales, strategy, services, business consulting, solutions consulting, and others to ensure optimal engagement approach and positioning •Operational Excellence: Take strong ownership of a high-volume pipeline through consistent execution, a sense of urgency/speed, flawless data management, and appropriate stakeholder communication (from internal Associates to external C-Suite) •Leadership Through Influence: Provide thought partnership to the broader business and drive meaningful results without a direct reporting structure; embrace creative conflict with diplomacy and humility Qualifications: •Background in Life Sciences, Health Care, or Tech preferred; Experience working with Clinical Operations, Pharmacovigilance, or Regulatory Information Management (RIM) software applications a plus •A problem-solving and customer services-oriented mentality to drive the positioning and sales of professional services; Consulting, Tech Sales, and Program/Project Management experience •Remote role based in North America, with ability to work across time zones and travel when required (:10-15%) •We value your time and believe in a transparent hiring process. Here is the process you can expect. •Follow the application process and submit your resume. •Within 3 days, you will receive a link to a personality assessment administered by a third party. •Once you complete the assessment, our team will review your full application package and follow up via email with our decision. •A conversation with the hiring manager •A final conversation with our group's Senior Leader. •Once all interviews are complete, the manager will be in touch with a final decision. Compensation: •$85,000 - $170,000 / year •Medical, dental, vision, and basic life insurance Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!