Hiring: ServiceNow Workflow Manager Company: GovCIO Location: Hampton, VA Job Posted Time: 2026-09-10 14:22:06 Employment Type: On-site Target Skills & Keywords : App Engine, CSS, Configuration Management, Data Warehouse, HTML, JavaScript, REST, SOAP, ServiceNow About the job Experience: •Knowledge of core ServiceNow modules •IT Service Management (ITSM)- Incident, Problem, Change, Service Catalog •Configuration Management Database (CMDB)- CI relationships, data Integrity •Performance Analytics and Reporting - critical metrics, dashboards, and business intelligence •Customer Service Management (CSM) Required Skills: •Technical Leadership •Provide technical direction and architectural guidance for ServiceNow implementations across multiple modules •Lead complex ServiceNow projects including upgrades, integrations, and custom application development •Oversee CMDB strategy, data governance, and accuracy initiatives to ensure reliable IT asset visibility •Ensure adherence to ServiceNow best practices, coding standards, and governance frameworks •Review and approve technical designs, workflows, and customizations •Stay current with ServiceNow platform updates, new features, and emerging capabilities. •People Management Qualifications: •High School with 9+ years (or commensurate experience) •DOD 8140 IAT II certification (Security+ CE, CCNA-Security, CySA+,CND) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!