Hiring: ServiceNow - ServiceNow IT Operations Management (ITOM) Manager - Tech Cons - Open Location Company: EY Location: Memphis, TN Job Posted Time: 2026-09-11 10:17:50 Employment Type: Hybrid Target Skills & Keywords : Agile, CAD, Capital Markets, ServiceNow About the job Experience: •4 - 6 years of relevant ServiceNow ITOM/CMDB project experience •6 years of relevant ServiceNow ITOM/CMDB project experience •5+ years of Big 4 or equivalent consulting experience Required Skills: •Be responsible for identifying and defining user/customer requirements while focusing on developing user interfaces (UI) across various platforms including mobile, web, and tablets. You will engage in coding, programming, and creating specifications to deliver development services that align with business requirements. •Develop solutions to complex problems, recommending changes to policies and establishing procedures that impact your work area. •Exercise judgment in selecting methods, techniques, and evaluation criteria for obtaining results. •Provide direction and feedback to team members, ensuring successful task completion. •Act as an engagement or workstream lead across all aspects of a ServiceNow ITOM/CMDB project and solution delivery including but not limited to design, configuration/development, testing and deployment phases •Demonstrated capacity to manage and mentor a multi-disciplinary team of 5-10+ resources including offshore resources (e.g., consultants, developers, and testers) •Demonstrated capacity to build and foster client relationships and demonstrate the value of EY services •Excellent business acumen with the ability to make fact-based decisions and resolve conflicts Compensation: •$142,600 - $261,500 / year •In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!