Hiring: ServiceNow Senior Business Analyst Company: Accenture Federal Services Location: Washington, DC Job Posted Time: 2026-09-17 13:12:14 Target Skills & Keywords : Business Analysis, Security Clearance, ServiceNow, Six Sigma, Systems Design About the job Experience: •3 years of relevant experience in Business Analysis for system design, system architecture, business technical architecture, business system requirements definition, or similar •3 years of experience with the ServiceNow platform Required Skills: •Analyze business processes by mapping and evaluating as-is process scope, objectives and steps •Identify gaps and opportunities for improvement, integrating new and improved processes with existing ones •Recommend process, quality, and performance measurement improvements •Assist with institutionalization communicating these changes to impacted Business Systems teams and other stakeholders •Provide input, document requirements, and support the design and delivery of training and orientation programs as needed to support process changes •3 years of relevant experience in Business Analysis for system design, system architecture, business technical architecture, business system requirements definition, or similar •3 years of experience with the ServiceNow platform Qualifications: •ServiceNow Certified System Administrator (CSA) •Six Sigma, Lean Six Sigma, or similar industry-recognized certification strongly preferred for Senior to Expert levels •As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Virginia, Washington, and the District of Columbia, and the city of Cleveland •Accenture Federal Services is an Equal Employment Opportunity employer. Additionally, as an Affirmative Action Employer for Veterans and Individuals with Disabilities, Accenture Federal Services is committed to providing veteran employment opportunities to our service men and women. •Are being considered for employment opportunities with Accenture Federal Services and need an accommodation for a disability or religious observance during the interview process or for the job you are interviewing for, please speak with your recruiter. Compensation: •$108,400 - $203,400 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!