ServiceNow Engineer
BayOne Solutions - San Jose, CA
Hiring: ServiceNow Engineer Company: BayOne Solutions Location: San Jose, CA Job Posted Time: 2026-09-12 10:31:30 Target Skills & Keywords : AWS, Azure, GCP, JavaScript, REST, SOAP, ServiceNow About the job Experience: •5+ years of hands-on ServiceNow development/administration experience Required Skills: •Design, configure, and maintain ServiceNow ITAM (IT Asset Management) and CMDB modules to support enterprise-scale operations •Own CMDB data quality, CI class modeling, relationship mapping, and reconciliation processes across discovery sources •Implement and maintain Discovery, Service Mapping, and integrations feeding CMDB/ITAM (e.g., SCCM, network discovery, cloud/on-prem inventory tools) •Partner with infrastructure, data center, and operations teams to ensure accurate lifecycle tracking of hardware, software, and data center assets •Develop and enforce CMDB governance policies, data certification, and health dashboards •Build custom applications, workflows, business rules, and integrations within ServiceNow to support asset lifecycle and ITSM processes •Support user populations with high availability and performance requirements •Partner cross-functionally with cross-functional stakeholders to gather requirements and translate them into scalable ServiceNow solutions Qualifications: •Deep expertise in ServiceNow Asset Management (Hardware/Software Asset Management) and CMDB modules •In-depth knowledge of CI classes, CI relationships, discovery patterns, and reconciliation identification rules •Proven experience supporting enterprise environments with large, complex user bases •Proficiency in JavaScript, Glide APIs, and ServiceNow scripting (Business Rules, Script Includes, UI Policies, ACLs) •In-depth knowledge of ITIL processes (Incident, Problem, Change, Asset, Configuration Management) •Excellent communication skills and ability to work cross-functionally with technical and non-technical stakeholders •Must be based in or willing to work core hours aligned to Pacific Time Zone •ServiceNow certifications (CSA, CIS-HAM/SAM, CIS-Discovery, CIS-CMDB) •Operational familiarity with cloud asset management (AWS/Azure/GCP) alongside on-prem data center assets •Background in Software Asset Management (SAM) licensing and compliance. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!