Hiring: Service Technician Company: Crane Payment Innovations Location: Rochester, NY Job Posted Time: 2026-09-03 14:43:36 Employment Type: Full-time Target Skills & Keywords : Microsoft Office, iOS About the job Required Skills: •The basic purpose for this position is responsibility for servicing, fixing, upgrading and performing preventative maintenance on coin & currency equipment, ATM’s, software and specialized office products located at client sites in Rochester and surrounding area.  The individual will  work in coordination with sales and service at their branch. •Service, upgrade and perform preventative maintenance on company equipment •Travel by vehicle on a daily basis to client sites •Interface directly with branch employees to satisfy client needs •Address customer service requests within the specified contract response time •Extended Hours Coverage periods and ‘On-Call’ duty where applicable •Safeguard and Maintain a balanced vehicle stock parts inventory •Upkeep and cleanliness of company issued vehicle including scheduled service intervals Qualifications: •1 to 3 + years of working in Technical Service position or similar background •Must be able to gain access to highly secured environments •Occupational licenses may be necessary to obtain depending on territory/accounts •Excellent verbal and written communication skills, including a positive attitude •Strong Attention to details - able to proof their own work •Proficient in iOS, MS Office applications and Windows OS •Personable, approachable and able to work easily with others at all levels •Excellent ‘customer first’ communications skills •Extroverted and positive personality even in the most dire situations •Strong tendency to read and respond to body language and verbal cues Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!