Hiring: Service Technician Manager/ Field Supervisor Company: EP MECHANICAL TECHNOLOGIES INC Location: El Paso, TX Job Posted Time: 2026-09-10 13:52:14 About the job Required Skills: •Manage and oversee daily HVAC service operations •Supervise, support, and coach service technicians •Assist technicians with troubleshooting and difficult service calls •Monitor scheduling, dispatch, workflow, and technician productivity •Perform quality-control inspections and help reduce callbacks •Ensure service tickets, estimates, photos, and job documentation are completed properly •Handle escalated customer concerns and assist with resolutions •Review repair and replacement recommendations Qualifications: •In-depth knowledge of residential and/or light commercial HVAC systems •Previous HVAC service technician experience strongly preferred •Supervisory or management experience preferred •Strong troubleshooting and problem-solving abilities •Excellent communication and customer-service skills •Demonstrated capacity to lead and hold a team accountable •Comfortable working both in the office and in the field •This is a hands-on management position for someone who understands HVAC service and can help technicians succeed in the field while ensuring customers receive professional, high-quality service. •Competitive compensation based on HVAC and management experience. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!