Hiring: Service Support Specialist Company: Centella Location: Miami, FL Job Posted Time: 2026-09-16 11:45:34 Employment Type: Hybrid Target Skills & Keywords : Microsoft Office About the job Experience: •1-3 years of experience in service coordination, inventory management, or a related operational support role. •50 years of reliable and trusted service in the advanced health care technology space. Through expert guidance, exceptional service, and enduring relationships, we empower our customers to be the life-saving – and life-changing – heroes that South Florida needs. •3 years of experience in service coordination, inventory management, or a related operational support role. •Over 50 years of reliable and trusted service in the advanced health care technology space. Through expert guidance, exceptional service, and enduring relationships, we empower our customers to be the life-saving – and life-changing – heroes that South Florida needs. Required Skills: •Receive and attend to service calls and requests in a timely and efficient manner. •Monitor the primary service email inbox and ensure prompt resolution of customer queries and requests. •Coordinate and schedule preventive maintenance (PM) services, inspections, and customer appointments to ensure compliance with service agreements and operational requirements. •Manage service schedules and calendars, coordinating technician availability, customer requests, and service priorities to maximize efficiency and response times. •Assist with ordering, tracking, and expediting parts and supplies required for service activities while maintaining accurate records and communication with vendors. •Ensure seamless coordination and dispatch of services in collaboration with engineers. •Produce accurate service quotes and follow up with clients on their status. •Actively participate in the after-hours on-call rotation schedule to guarantee uninterrupted service delivery beyond regular business hours and provide expedited support as required. Qualifications: •High school diploma or equivalent required; Bachelor’s degree in Supply Chain Management, Business Administration, Logistics, Operations Management, or a related field preferred. •Minimum of 1-3 years of experience in service coordination, inventory management, or a related operational support role. •Training and Development •Health Savings and Flexible Spending Account •This is a hybrid role, requiring office presence in our beautiful offices in South Miami and Doral, two to three days a week. Come join our collaborative and winning team in a family business that has become a business of families! Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!