Hiring: Service Support Representative Company: Aristocrat Interactive Location: Las Vegas, NV Job Posted Time: 2026-09-03 11:24:48 Target Skills & Keywords : Microsoft Office About the job Required Skills: •Answer all incoming CXS calls or emails, gather case details, and dispatch to appropriate support groups. •Provide front-end/first-level application support when possible. •Ensure maintenance of personal Service Level Agreement(s) and others on the assigned team. •Verify daily outstanding customer issues until completion of the customers’ requests throughout the team. •Maintain the security and integrity of Service Support Computers and proprietary materials. •Notify the Manager and/or Director immediately of security breaches. •Maintain Call Ticket System concerning Case and Customer information as needed. •Be professional, polite, and courteous at all times. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!