Hiring: Service Operations Supervisor(SAO) Company: Vensure Employer Solutions Location: Chandler, AZ Job Posted Time: 2026-09-10 14:39:37 Employment Type: On-site Target Skills & Keywords : Microsoft Excel, Microsoft Office, Microsoft PowerPoint About the job Experience: •High School Diploma 2+ years of PEO, ASO, HCM, multistate experience preferred or equivalent combination of experience, skills, education (including other relevant non-traditional degree programs, or job training programs) required. Required Skills: •Act as the primary contact for assigned group of clients. •Coordinate user set-up and provide training for client-facing web-based payroll, custom reporting software and service platforms. •Facilitate proactive intervention steps for at-risk clients, collaborating with internal teams, clients, and business consultants for successful retention. •Manage client accounts by establishing and reinforcing strong relationships with clients, internal partners, brokers, and peers through proactive touch points and service recommendations. •Act as a liaison between clients and internal operations to ensure seamless delivery of services in line with department SOPs. •Coordinate and lead client meetings to review and discuss escalated issues or significant matters related to the client’s account. •Identify gaps in client processed and introduce new products and services based on identified client needs. •Manage and escalate client issues through various communication platforms, including submitting cases in Client Space to internal departments for resolution. Qualifications: •Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams and build positive working relationships. •Strong time‑management skills, with the ability to prioritize effectively in a fast‑paced environment. •Flexibility to perform a variety of assignments within the print room, including operating different equipment, running varied production jobs, and learning new machinery or processes as needed. •Strong ability to collaborate effectively with internal departments to support seamless operations and workflow coordination. •Strong work ethic and commitment to teamwork, contributing positively to a collaborative and supportive work environment. •Sound decision making abilities, including evaluating complex information and determining appropriate actions. •High level of professionalism, reliability, and enthusiasm, contributing to a positive workplace culture. •Exceptional attention to detail, including the ability to thoroughly review printed documents and ensure they meet quality and accuracy standards. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!