Service Manager- Exposure Response
Allstate - United States
Hiring: Service Manager- Exposure Response Company: Allstate Location: United States Job Posted Time: 2026-09-10 13:38:18 Employment Type: Contract Target Skills & Keywords : Stakeholder Management About the job Experience: •90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. •7+ years in cybersecurity operations, incident response, or vulnerability management Required Skills: •Service Manager – Exposure Response •Team and overall work scope •The team operates within a newly established Exposure Management function in the broader cybersecurity organization, focused on modernizing how the enterprise identifies, prioritizes, and mitigates security vulnerabilities shifting from traditional patch approaches to a more strategic focus on true business risk and exploitability. •Service Managers will lead key functional areas overseeing teams and driving service delivery, prioritization, and operational execution. •The Service Manager – Exposure Response leads the enterprise capability responsible for rapid response to critical exposures, including zero-day vulnerabilities and validated attack paths. This team acts as the coordination layer between intelligence, engineering, and incident response functions. •What’s exciting about this role? •Lead an advanced response team operating at zero‑day speed, leveraging AI‑driven tools to counter AI‑enabled threats and rapidly eliminate real, exploitable attack paths across the enterprise, turning high‑confidence intelligence into decisive action at scale. •Lead Exposure Response function for active and emerging threats Qualifications: •Brings proven ability to operate under pressure, lead large cross-functional incident calls, and drive coordinated response at speed. •Strong organizational and communication skills are critical, as this role will manage teams responding to zero‑day and critical exposures as active cyber events, including AI‑driven threats. •Time to contain / mitigate critical exposures •Reduction in dwell time for known exploitable attack paths •Effective coordination across multiple teams during high-risk events •Strong coordination and stakeholder management skills •Understanding of threat intelligence and attack lifecycle Compensation: •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!