Hiring: Service Manager Company: TruGreen Location: Dayton, OH Job Posted Time: 2026-09-12 13:43:58 Target Skills & Keywords : Microsoft Excel, Microsoft Office, Microsoft PowerPoint About the job Experience: •2+ years of supervisory management experience required. •21 years of age by date of hire. Required Skills: •TruGreen is committed to providing personalized attention for our associates. We focus on developing our people by building proud, dynamic teams while helping associates reach their personal and professional goals. We continuously strive to make TruGreen an employer of choice and "a great place to work!" •Provides quality and timely service to the customer through the recruitment, training, and supervision of a team of lawn care specialists. Provides effective coaching and development of field staff so that they may positively impact customer retention through exceeding customer expectations. •Evaluates the quality of service provided to customers and develops procedures to minimize customer complaints. Ensures diplomacy concerning customer service-related concerns. •Coaches and develops lawn specialists and trainees. Works with other managers to identify ways to reduce customer cancellations. •Recruits, interviews and selects personnel needed to efficiently staff the service function. Evaluates performance, makes salary recommendations, and administers disciplinary actions consistent with company policy. •Plans and conducts new hire and on-going training for service personnel in customer service skills, technical skills, safety policies, and procedures. •Supervises a team of technicians to ensure service (production and sales) goals are met. Maintains positive morale among personnel and actively promotes teamwork. •Examines associate work for accuracy, neatness, and conformance to best practices as well as company policies and procedures. Qualifications: •Associate’s degree in a business-related discipline and two (2) or more years of related experience in lawn/horticulture/agronomy/lawn care services required, or an equivalent combination of education and experience. •Bachelor’s degree and sales experience preferred •Valid, permanent driver’s license from state of residence. Current liability auto insurance required. •Must be 21 years of age by date of hire. •Excellent verbal and written communication skills •Demonstrated capacity to communicate effectively at all levels of leadership and with front line staff •Excellent leadership skills in team building, selecting talent, training, mentoring and developing a sales team, executing goals Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!