Hiring: Service Manager Company: Thompson Safety Location: Charlotte, NC Job Posted Time: 2026-09-12 11:13:26 About the job Required Skills: •Responsible for the management and development of operations, sales and administration within th e company’s service department.  Other responsibilities include providing strategic guidance, supervision, and leadership to a diverse workforce, specifically the service representative position. •Directly manages a team of employees. •Lead and oversee hiring, coaching, developing, and managing performance for direct reports. •Assume full profit and loss accountability for the service department . •Ensure effective planning and achievement of project long-term and short-term goals . •Overall responsibility to ensure maximum level of engagement and performance of service personnel in accordance with applicable laws and the company’s values . •Approve all financial applications and reports and complete any ad hoc assignments designated by next level management. •Ensure that adherence to established service departments budget parameters, appropriate financial reports and regulatory requirements are met . Qualifications: •Bachelor’s Degree in Business Administration or related field , preferred. •3 or more years of experience in the B2B Facility Services or Distribution industry , preferred. •1 or more years of supervisory or management experience . •Strong marketing and sales strategy development experience . •Solid functional working knowledge of safety industry , preferred. •Demonstrated capacity to set and meet aggressive commitments to achieve business objectives . •Demonstrated capacity to focus and prioritize in a fast-paced business environment . •Demonstrated capacity to manage and lead staff to excellent performance . •Demonstrated capacity to build strategic partnerships and possess a strong and positive track record of growth within a market . •Professional certification may be required in some areas. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!