Hiring: Service Manager Company: Yancey Bros. Co. Location: Augusta, GA Job Posted Time: 2026-09-11 14:44:05 About the job Experience: •Minimum of 3 to 5 years of experience. •Possess the necessary problem-solving skills to meet the needs of our customers and employees. •Excellent people skills with customer service experience. •Excellent organizational and communication skills. •Safety: We value the lives and health of our team and customers above all else. Required Skills: •Participate in required safety programs and ensure that all employees complete safety training and work in a safe manner. •Lead and oversee the daily operation of the branch location, including managing location staff, reviewing profit and loss, staffing, employee development and training, equipment utilization, equipment maintenance, and safety regulations. •Direct various staff members in the performance of their store-related positions. •Support and train employees on Standard Operating Procedures and ensure that all company policies and procedures are followed. •Develop, evaluate and motivate staff. Ensure that a formal evaluation session with each employee is completed annually. Creating developmental / learning plans for each employee. Handle any disciplinary actions in compliance with company policy. •Plan and establish systems to control expenses. •Monitor inventory levels of exchange components to assure customer needs can be met on a timely basis. •Assist customers in the resolution of complaints regarding parts and service. Qualifications: •High school diploma or equivalent preferred. •Specific industry experienced desired or an equivalent college degree. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!