Hiring: Service Desk Technician Company: Savers | Value Village Location: Meridian, ID Job Posted Time: 2026-09-16 16:46:15 Employment Type: Remote Target Skills & Keywords : Azure AD, VPN About the job Experience: •Strong customer service and communication skills; able to explain technical concepts to non-technical users. •Solid technical troubleshooting ability across Windows OS, Microsoft 365, hardware, and connectivity issues. •High level of professionalism when supporting senior leadership and executives. •Strong organizational skills, attention to detail, and ability to prioritize in a fast-paced, high-volume environment. •Demonstrated capacity to work independently and as part of a team. Required Skills: •In Office 5 days a week •The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute. •To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities. •An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members. •Comprehensive onboarding and training from day one. •In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. •Bundled health plans such as medical, Rx, dental and vision •Company-paid life insurance for extra protection and peace of mind Qualifications: •Basic network troubleshooting, VPN support, and VoIP device troubleshooting. •Retail or multi-site IT support experience. •Awareness of enterprise security best practices (MFA, phishing prevention, endpoint protection). •Demonstrated capacity to lift and carry up to 50 lbs as needed for hardware deployment and office moves. •Demonstrated capacity to perform standard office tasks, including using computers, phones, and other technology equipment. •Demonstrated capacity to express or exchange ideas by spoken word and receive detailed information through verbal and written communication. •Company-issued laptop or desktop computer with dual monitors •Mobile devices (smartphones, tablets) and softphone applications •Office equipment including printers and copiers •VPN and remote access solutions Compensation: •Comprehensive coverage (medical/dental/vision) at a reasonable cost Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!