Hiring: Service Desk Supervisor Company: Markel Location: Richmond, VA Job Posted Time: 2026-09-10 11:27:01 Employment Type: Full-time Target Skills & Keywords : Project Management, ServiceNow, Six Sigma About the job Qualifications: •Direct message the job poster from Markel •Campaign Manager, Recruitment Marketing •What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. •Solid functional working knowledge of ITIL/ITSM practices, ticket management, incident management, and service desk performance metrics. •Knowledge of ServiceNow, including knowledge of Service Now reporting using platform analytics and Service Operations Workspace. •Demonstrated organizational, communication, collaboration, customer service, analytical, and problem-solving skills. Compensation: •$70,000 - $96,800 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!