Hiring: Service Desk Analyst Sacramento Company: Nufarm Location: West Sacramento, CA Job Posted Time: 2026-09-16 21:28:32 Target Skills & Keywords : User Experience About the job Required Skills: •As a Service Desk Analyst, you will be the first point of contact for IT support across the Americas region, delivering timely, professional, and high-quality technical assistance to users. •Play a key role in ensuring employees receive the technology support they need to remain productive, while helping create a positive and consistent experience with IT services. •Working closely with regional support teams, IT service delivery professionals, and specialist technology groups, you will resolve incidents and service requests, maintain high-quality ticket records, and contribute to the continuous improvement of service desk operations. Qualifications: •Endpoint support experience. •Bilingual in English and Spanish. •Demonstrated capacity to support and communicate with English- and Spanish-speaking employees, customers, or stakeholders. •Operational familiarity with AI-enabled tools and their application within a service desk environment. Compensation: •$58,000 - $72,500 / year •Competitive benefits and rewards package Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!