Hiring: Service Desk Analyst Company: GreatAmerica Location: Cedar Rapids, IA Job Posted Time: 2026-09-16 20:27:15 Employment Type: Remote Target Skills & Keywords : Microsoft Excel About the job Experience: •1 – 2 years relevant IT experience preferred •GreatAmerica Help Desk Hours of Operation •Last business day of the month: 7:00 am – 7:00 pm •Collectively, the Help Desk staff is accountable to provide coverage during these windows each business day Required Skills: •As a Service Desk Analyst, You Will •To Be Successful In This Role You Will Need Qualifications: •High school diploma, or equivalent, is required •Associate Degree in Computer Information Systems or related IT discipline is preferred Compensation: •Monthly Bonuses for Eligible Employees Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!