Hiring: Service Desk Analyst Company: Capgemini Location: Atlanta, GA Job Posted Time: 2026-09-12 11:33:18 Employment Type: Full-time About the job Experience: •One to Three Years •ITIL (V4) - Service Desk - Less Than a Year •The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction. •It is not typical for candidates to be hired at or near the top of the posted compensation range. Required Skills: •Level 1 Technical Service Desk for Retail customers •B2B calling profile, wherein you will get back-to-back calls for almost 8 hours in a day •Rotational shift, rotational week offs Qualifications: •These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity. Compensation: •The base compensation range for this role in the posted location is $29,973 to $ 69,014 •In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!