Hiring: Service Desk Administrator Company: The Intersect Group Location: Washington DC-Baltimore Area Job Posted Time: 2026-09-09 19:51:02 Employment Type: Remote Target Skills & Keywords : AWS, Azure, Azure AD, DNS, HBase, Make, Microsoft Azure, RDS, SQL Server, TCP/IP About the job Experience: •6 years of professional ITSM experience is required. MSP experience is preferred. Qualifications: •At least 2 certifications from leading vendors such as Apple, CompTIA, or Microsoft are required. •A minimum of 6 years of professional ITSM experience is required. MSP experience is preferred. •Must have at least a high school diploma or GED. Associate degree or better is preferred. •Must have advanced experience in at least one or more technical specialties. •Must have intermediate experience with each of the following: •System hardware, software, and operating systems •Cloud solutions such as Office 365 and Google Apps •Networking concepts such as TCP/IP, DNS, and DHCP •Active Directory and Group Policy administration •Switches, firewalls, and advanced infrastructure •Cloud-based data centers such as Azure and AWS •Server applications such as SQL Server and RDS •Voice technologies and phone systems •Meets organizational expectations for attendance, quality, and performance. •Able to work effectively as part of a team, communicate effectively, and maintain a high attention to detail. Compensation: •$65,000 •$75,000 Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!