Hiring: Service Delivery Manager Company: Tata Consultancy Services Location: Burlington, NJ Job Posted Time: 2026-09-16 17:25:19 Employment Type: Hybrid Target Skills & Keywords : Azure, ServiceNow About the job Required Skills: •Proven experience leading global delivery teams across Onsite, Offshore, and Nearshore locations. •End-to-end Infrastructure Service Delivery Management •ITIL Framework (Incident, Problem, Change, Request, Knowledge, Service Level Management) •Service Delivery Governance and Operations Management •Infrastructure Operations (Network, Server, Database, Cloud, Storage, Backup, End User Computing) •Major Incident Management and Escalation Handling •Service Level Agreement (SLA) and KPI Management •Vendor and Stakeholder Management Compensation: •$120,000 - $150,000 / year •Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!