Hiring: Service Delivery Manager Company: Clearwater Analytics Location: Boise, ID Job Posted Time: 2026-09-10 11:30:14 Employment Type: Remote Target Skills & Keywords : Derivatives, Microsoft Office About the job Experience: •3+ years of relevant experience. Required Skills: •Plans and oversees the fulfillment of accurate daily reporting support and service for clients, ensuring quality servicing, adherence to SLAs, and operational performance in line with SOPs. •Coordinate and execute resolution of service incidents and escalation of technical issues. •Manages Client Engagement Model & client health reporting, including planning and leading remote and in-person client engagement meetings and driving platform usage. •Provides client training on best practices around daily operational & trading support using Clearwater and advises how to leverage new features and enhancements. •Develops client relationships and expands network at those organizations, understanding client business and product needs. •Provides guidance and mentorship to Analysts in the team. •Solid functional working knowledge of financial services and investment accounting. •Solid functional working knowledge of structured products, derivatives, fixed-income securities, etc. Preferred. Qualifications: •Bachelor's degree in accounting or similar field, or relevant experience in Investment Management, Insurance, FinTech, Investment Accounting, Financial Services, or Investment Operations. Compensation: •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!