Hiring: Service Delivery Manager Company: Clearwater Analytics Location: Boise, ID Job Posted Time: 2026-09-13 07:39:39 Employment Type: Remote About the job Experience: •3+ years of relevant experience Required Skills: •Serve as the primary point of contact for a portfolio of clients, from daily users to decision-makers •Build and expand relationships across client organizations, understanding their evolving business needs •Strategically drive Client Engagement Model — leading client health reviews and in-person/remote meetings that increase platform adoption •Own daily reporting service delivery, ensuring SLAs and quality standards are consistently met •Lead resolution of service incidents and escalate technical issues as needed •Train clients on best practices and new product features to maximize their investment operations •Mentor and support Analysts on the team •Solid functional working knowledge of financial services and investment accounting (NAV calculations, reconciliations, or investment reporting platforms) Qualifications: •Bachelor's degree in accounting or similar field, or relevant experience in Investment Management, Insurance, FinTech, Investment Accounting, Financial Services, or Investment Operations Compensation: •For this role, benefits include: health/vision/dental insurance, 401(k), PTO, parental leave, and medical leave, STD/LTD insurance benefits Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!