Hiring: Service Coordinator I Company: Pavion Location: Lees Summit, MO Job Posted Time: 2026-09-16 19:04:27 Employment Type: Contract Target Skills & Keywords : Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Project Management About the job Required Skills: •Perform intake, scheduling, service quoting, part ordering, tech coordination efforts •Handle incoming service requests via phone or email or customer portal which result in a work order to be scheduled and dispatched to proper personnel •Provide updates within service portal •Provide timely and accurate information to incoming customer order status and product knowledge requests •Track open service calls and provides after service follow-up to maintain customer satisfaction •Access and update on a daily basis customer website for service requests, site findings, quote approvals and billing needs •Procures all materials needed to complete service requests •Replenishes truck stock to encourage 1st time fixes (MTTR) Qualifications: •High school diploma •Proficient in Microsoft Office Suite (Excel, Access, Word, PowerPoint, Outlook) •Able to redirect and pivot based on changes in projects and tasks assigned •Able to multi-task and work under tight deadlines •Able to work in high pressure environments •Excellent time management and organizational skills •Able to coordinate multiple customer strategic needs and initiatives •Able to travel as needed, up to 20% of time •Associate’s degree in business management, personnel management, project management or related •Advances or Enterprise technical certifications on platforms and systems sold by Pavion Compensation: •Competitive benefits and rewards package •The starting hourly pay will be determined based on qualifications, experience, education, skills, certifications, and internal equity Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!