Hiring: Service Advisor Company: Ziegler Caterpillar Location: Crookston, MN Job Posted Time: 2026-09-03 14:20:20 Employment Type: Full-time Target Skills & Keywords : Microsoft Excel, Microsoft Office About the job Experience: •7+ years of customer service experience required Required Skills: •Customer contact for repair scheduling •Seek approval on repair estimates from internal or external customer •Confirm the readiness of machines for sales people/coordinators •Respond to Equipment Link Alerts escalated by condition monitoring •Interface directly with credit on uncollected COD •Update sales people on customer machines in the shop (include pictures) •Update sales people on shop/workload capacity •Arrange and Support Transportation for non-rental (ZRS & Heavy) transports Qualifications: •High school degree/GED required; Associate’s degree preferred •Strong computer and Microsoft Office experience (Outlook, Word, Excel) •Strong phone and customer service required •Standing, walking, using hands, talking, hearing, stair climbing, forward reaching, bin lift, fingering/grasping •This job description is intended to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Ziegler Inc. will reasonably accommodate the known disabilities of qualified disabled individuals. •The pay range for this position is •Health, Dental, Vision and Life Insurance •15 days of PTO your first year, accrual starts day 1 Compensation: •Competitive benefits and rewards package •Health, Dental, Vision and Life Insurance Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!