Hiring: Senior UKG Scheduling Analyst Company: Beth Israel Lahey Health Location: Boston, MA Job Posted Time: 2026-09-10 11:58:29 Employment Type: Contract Target Skills & Keywords : Change Management About the job Experience: •5+ years of hands-on experience with UKG WFM Advanced Scheduling •Direct experience with UKG Clinical Scheduling Extensions (CSE) and/or EZCall in a healthcare environment •Prior experience with system implementations, mergers, or enterprise standardization initiatives •In-depth knowledge of clinical operations, nurse scheduling, and workforce deployment. •Proven ability to translate complex clinical and operational requirements into system configurations. Required Skills: •Support end-to-end implementation of UKG Advanced Scheduling and Clinical Scheduling Extensions (CSE) across inpatient, ambulatory, and ancillary departments •Design and configure schedule rules, patterns, rotations, self-scheduling, shift bids, and open shift workflows •Configure clinical scheduling constructs, including units, profiles, skills, certifications, and staffing demand rules •Translate complex clinical staffing models, union contract language, and organizational policies into scalable UKG configurations •Lead implementation and support of UKG EZCall for automated call-outs, open shift coverage, and staffing escalation workflows •Configure call trees, escalation rules, skill matching, contact methods, and compliance controls •Ensure seamless integration between EZCall, Advanced Scheduling, and Timekeeping •Serve as Tier 2/3 support for complex scheduling, CSE, and EZCall issues, including rule conflicts, coverage gaps, and interface errors Qualifications: •Bachelor’s degree in Healthcare/Nursing Administration, Information Systems, Business, or related field (or equivalent experience) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!