Hiring: Senior Transformation Engineer Company: Ategrity Specialty Insurance Company Location: United States Job Posted Time: 2026-09-16 18:02:45 Target Skills & Keywords : Change Management, Digital Transformation, ETL, REST, SOAP, SQL Server, Stakeholder Management, Systems Design, T-SQL, Zendesk About the job Experience: •10+ years in the insurance industry, with at least 5 years focused on operations, system design, or process improvement. •Operational familiarity with Zendesk Support administration and workflow automation. •Prior involvement in large-scale digital transformation or IT modernization projects. Required Skills: •BAU Automation & System Management •Oversee day-to-day operation, maintenance, and support of automation platforms (e.g. Zendesk workflows, Power Automate, Decisions). •Serve as the primary escalation point for automation issues and end-user inquiries. •Proactively identify process improvement and automation opportunities across the company. •Lead development, testing, and deployment of automated workflows using low-code tools and custom APIs. •Stakeholder Collaboration & Change Management •Facilitate discovery workshops with underwriters, operations teams, and other business partners to elicit clear requirements. •Develop communication plans, training materials, and rollout schedules to drive adoption of new automation solutions. Qualifications: •Direct message the job poster from Ategrity Specialty Insurance Company Compensation: •$120,000 - $130,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!