Hiring: Senior Technical Support Engineer - Solar & Storage Power Conversion Systems Company: GE Vernova Location: New York, United States Job Posted Time: 2026-09-16 12:01:05 Employment Type: On-site Target Skills & Keywords : Product Management, Project Management, Root Cause Analysis, Systems Engineering, Systems Integration About the job Experience: •Power Conversion / Inverter Technology – Practical experience with industrial inverters, UPS systems, rectifiers, and power electronics in high-availability, mission-critical settings •Hands-On Field Experience – Demonstrated experience leading or supporting commissioning of complex power conversion and storage systems, including system integration, functional testing, and customer acceptance •Customer Engagement – Senior-level experience managing technical customer relationships, leading design and operational reviews, and representing company technical capabilities externally Required Skills: •Serve as the senior technical point of contact for customers throughout North America, building long-term, trusted partnerships with customer engineering and operations teams •Lead technical discussions with customer projects, field technicians, and technical leaders for issue resolution and technical solutions in response to RFIs/RFQs •Represent GE Vernova Power Conversion and Storage's technical capabilities and product value proposition with confidence and credibility •Post-Commissioning Support & Field Operations •Maintain an active, ongoing technical relationship with customers following system commissioning, serving as a trusted point of escalation for operational questions and technical issues •Lead root cause analysis and troubleshooting for field issues involving power conversion systems, inverters, and battery energy storage systems (BESS) in live, mission-critical complex power conversion and storage environments •Monitor system performance trends and proactively identify opportunities to optimize reliability, availability, and efficiency •Coordinate with GE Vernova Power Conversion and Storage service teams to ensure timely, high-quality resolution of post-commissioning technical issues Qualifications: •Bachelor's degree in Electrical Engineering, Power Engineering, or a related technical discipline •10 years of relevant engineering experience in power systems or related fields •Demonstrated leadership in technical customer-facing environments •Fluency in English - verbal and written •Ability and willingness to travel up to 25% annually •Master's degree in Electrical Engineering or related field •Energy Storage Systems – Hands-on experience with battery energy storage systems (BESS), including lithium-ion technologies, BMS integration, and safety protocols in operational environments •Troubleshooting & Root Cause Analysis – Proven track record of diagnosing and resolving complex technical issues in mission-critical, time-sensitive environments •Operational familiarity with relevant North American and international standards: NEC, NFPA 70E, IEEE, IEC, ASHRAE •Prior experience in a senior field engineering, application engineering, or technical account management role Compensation: •Competitive benefits and rewards package Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!