Hiring: Senior Technical Support Engineer - Cambridge, MA or Dallas, TX Company: Akamai Technologies Location: Cambridge, MA Job Posted Time: 2026-09-10 12:56:53 Employment Type: On-site Target Skills & Keywords : Linux, Security Clearance About the job Experience: •Have 8 years of relevant experience and a Bachelor's degree in Computer Science or related field or its equivalent. •8 years of relevant experience and a Bachelor's degree in Computer Science or related field or its equivalent. Required Skills: •Are you excited by the prospect of working with prestigious global brands? •Do you enjoy working with customers to solve complex technical problems? •Partner cross-functionally with the best known global brands •Learning and gaining in depth experience in network security •Resolving customer support cases for our worldwide enterprise customers •Ensuring customer success while maintaining high customer satisfaction throughout all interactions •Working remotely to support our customers with the ability to travel on-site when needed •Have knowledge in two of the three technologies: Operating System (Linux, Windows), Networking, Virtualization Compensation: •$105,400 - $189,600 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!