Hiring: Senior Systems Engineer (Hybrid) Company: CareFirst BlueCross BlueShield Location: Baltimore, MD Job Posted Time: 2026-09-10 11:49:30 Employment Type: Hybrid Target Skills & Keywords : Microsoft Office, Root Cause Analysis, Salesforce, Systems Engineering About the job Experience: •5 years software, hardware and/or systems engineering related experience. •ITIL Foundations v3 within 180 Days Preferred •Knowledge, Skills And Abilities (KSAs) •Knowledge of programming languages and web based technologies. •Proficient in Microsoft Office applications. Required Skills: •Develops and implements solutions to prevent recurring application and data issues. Troubleshoots production incidents, analyzes processing failures, performs root cause analysis, coordinates issue resolution with cross-functional teams, and supports continuous process improvement. •Supports application configuration, system enhancements, automation initiatives, and system integrations. Assists with implementing business requirements and validating changes to improve operational efficiency and business processes. •Evaluates new system capabilities by analyzing business requirements, participating in solution design, validating system performance, and supporting implementation of Salesforce and enterprise healthcare application enhancements. •Improves engineering job knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies. •Position does not have direct reports but is expected to assist in guiding and mentoring less experienced staff. May lead a team of matrixed resources. Qualifications: •Bachelor's Degree in Information Technology or Computer Science OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience. •Salesforce Developer Certification Compensation: •$98,784 - $196,196 / year •Competitive benefits and rewards package Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!