Hiring: Senior Systems Analyst Company: American National Location: League City, TX Job Posted Time: 2026-09-10 11:52:22 Target Skills & Keywords : AI, Agile, Root Cause Analysis About the job Experience: •5 years work experience •At least 5 years work experience Required Skills: •Research and analyze annuity production support tickets, questions, and system-related problems to determine root cause and recommend timely, effective solutions •Identify trends across issues, lead root cause analysis for high-impact, recurring issues, and recommend system and/or process improvements •Recognize when a request requires escalation to an agile team for a more comprehensive solution, system enhancement, or code change, and communicate the need clearly to the appropriate partners •Establish and maintain documentation standards and training materials to ensure alignment across teams •Communicate findings, recommendations, and process guidance effectively through written, verbal, and interpersonal interactions •Follow tickets through to completion and manage multiple priorities with attention to detail and quality •Mentor and provide guidance to the Production Enablement team and contribute to team development •Drive continuous improvement initiatives and identify efficiency opportunities Qualifications: •Bachelor’s degree with at least 5 years work experience •Excellent interpersonal, oral, and written communication skills •Expert-level analytical and problem-solving skills with the ability to research issues and recommend solutions •Deep technical aptitude with demonstrated expertise across systems, processes, and tools •Proven ability to operate effectively in a fast-paced, evolving environment •Annuity knowledge preferred, including an understanding of annuity operations, products, and administration systems •Job titles may span multiple career levels. Base pay is determined by a variety of factors, including training, transferable skills, relevant experience, business needs, and market conditions. Compensation is subject to change and may be modified in the future. •American National’s recruitment policies help us place individuals in a timely and efficient manner, and only the most qualified candidates will be contacted by our recruiting team. Candidates may check the status of their application by logging into their account. Compensation: •Flexible work environment (work from home / hybrid options) •Competitive benefits and rewards package Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!