Hiring: Senior Systems Analyst - Field Company: Meriplex Location: Stratford, CT Job Posted Time: 2026-09-11 12:53:46 Employment Type: On-site Target Skills & Keywords : Azure, Embedded Systems, Root Cause Analysis, TCP/IP, VPN About the job Required Skills: •This role will be servicing multiple client field locations throughout the Connecticut region and will be based in Stratford, Connecticut. •Embedded resource at client site focused 100% on client’s specific IT support •Primary duty location on-site at client HQ in Statford-CT •Demonstrated capacity to travel to support additional client locations across the state of CT as needed •Demonstrated capacity to support after-hours on-call emergencies •Demonstrated capacity to work within a matrix management environment •Act as the point of escalation for L1 Systems Analyst. •Deliver advanced workstation support. Qualifications: •Advanced knowledge of Microsoft 365 applications. •Advanced knowledge of command line. •Understanding of advanced technical triage methodologies. •Demonstrated capacity to communicate both verbal and written technical information to a wide range of end-users and customer internal IT departments. •Demonstrated capacity to effectively set expectations regarding delivery of service. •Strengthen customer relationships by providing exemplary customer service. •Demonstrated capacity to work in a team environment; contribute as a team member and treat co-workers, subordinates, and customers with respect. •Adherence to ticketing methodologies regarding documentation, process, and workflow. •Support, manage, troubleshoot, and resolve service requests with the appropriate level of urgency and professionalism. •Properly manage workflow using research, documentation, RMM tools, ticket system, and communication. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!