Hiring: Senior Systems Analyst Company: Meriplex Location: Aurora, CO Job Posted Time: 2026-09-11 12:53:47 Target Skills & Keywords : Azure, Root Cause Analysis, TCP/IP, VPN About the job Required Skills: •Act as the point of escalation for L1 Systems Analyst. •Deliver advanced workstation support. •Provide advanced customer specific application support. •Troubleshoot advanced network connectivity and devices/user connectivity. •Administer incident response system reboots. •Perform basic OS support. •Utilize basic Azure support skills. •Provide second level triage virtual server support to reestablish functionality. Qualifications: •Advanced knowledge of Microsoft 365 applications. •Advanced knowledge of command line. •Understanding of advanced technical triage methodologies. •Demonstrated capacity to communicate both verbal and written technical information to a wide range of end-users and customer internal IT departments. •Demonstrated capacity to effectively set expectations regarding delivery of service. •Strengthen customer relationships by providing exemplary customer service. •Demonstrated capacity to work in a team environment; contribute as a team member and treat co-workers, subordinates, and customers with respect. •Adherence to ticketing methodologies regarding documentation, process, and workflow. •Support, manage, troubleshoot, and resolve service requests with the appropriate level of urgency and professionalism. •Properly manage workflow using research, documentation, RMM tools, ticket system, and communication. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!