Hiring: Senior Staff UX Researcher, Quantitative Company: Gusto Location: New York City Metropolitan Area Job Posted Time: 2026-09-15 21:59:54 Employment Type: Full-time Target Skills & Keywords: UX Research, Quantitative Research, Psychometric Frameworks, Survey Strategy, MaxDiff, Conjoint Analysis, AI Experiences, Product Research, Cross-functional Collaboration, Research Roadmap, Evidence-based Decision Making Experience: - Senior Staff-level experience in UX research, with a strong quantitative focus - Proven track record of partnering with senior leadership (VPs and above) to inform high-stakes, ambiguous product decisions - Experience setting and driving quantitative research roadmaps across R&D organizations - Background in developing psychometric frameworks, validated constructs, and scales - Hands-on experience with advanced quantitative methods such as MaxDiff and conjoint analysis - Experience evolving org-wide survey strategies and generalizing qualitative findings at scale - Familiarity with embedding AI into research practices to accelerate, scale, and raise quality standards Required Skills: - Quantitative research methods and study design with a focus on reducing bias - Psychometric framework development and construct/scale validation - Advanced survey design and org-wide survey strategy - MaxDiff, conjoint, and other advanced quantitative techniques - Ability to translate ambiguous, high-stakes questions into rigorous research plans - Strong cross-functional collaboration with Product, Engineering, Data, and Marketing partners - Clear communication of evidence to senior executives to guide product investment decisions - Active engagement with AI tools relevant to the role Qualifications: - Equivalent of a Senior Staff-level UX researcher - Deep expertise in quantitative UX research - Demonstrated ability to influence senior leadership and shape product strategy through evidence - Passion for building understanding and empathy for customers - Collaborative mindset, comfortable working beyond traditional swim lanes - Commitment to thoughtful, crafted, and inclusive experiences - Alignment with Gusto's mission to empower small businesses and their employees Compensation: - Competitive base pay, benefits, and equity (RSUs) - Offer amounts determined by role, level, and location Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don’t miss this opportunity to join a forward-thinking team!