Hiring: Senior Specialist - Program & Project Management Company: LTM Location: Bronx, NY Job Posted Time: 2026-09-16 14:10:52 Target Skills & Keywords : Product Management, ServiceNow, Stakeholder Management, UI/UX, User Experience About the job Experience: •6+ years in product management, business systems analysis, or enterprise technology delivery. Required Skills: •Interface directly with business stakeholders and users to understand processes, pain points, and needs for your assigned area. •Translate business needs into clearly scoped, well-documented requirements with measurable outcomes. •Author BRDs that capture current-state processes and workflows, the future-state vision, and the changes needed to get there, leaving no ambiguity for engineering or stakeholders. •Maintain the roadmap and backlog for your area against priorities set with the CSP product lead. •Partner with DT/CCX engineering counterparts to explain requirements, answer questions during build, and keep delivery on track. •Track milestones, dependencies, and status across your initiatives, and keep them current and visible at all times. •Surface risks and blockers early, and work with the right teams to resolve them. •Build the UAT approach for your area: recruit testers, write detailed test cases, and lead UAT execution end-to-end. Qualifications: •Track record of gathering business requirements and translating them into clear documentation •(BRDs, One pagers, or equivalent) for engineering teams. •Strong written and verbal communication, with the ability to keep multiple stakeholders aligned. •Operational familiarity with ServiceNow's platform, particularly as applied to internal tooling or CS workflows. •An eye for usable, intuitive UI/UX, with the ability to spot friction and represent user experience needs in requirements. •Actual compensation within the range will be dependent upon the individual's skills, experience, performance and internal equity. Compensation: •$100,000 - $135,000 / year •Comprehensive Medical Plan Covering Medical, Dental, Vision Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!