Hiring: Senior Solutions Engineer Company: Twilio Location: United States Job Posted Time: 2026-09-03 11:22:41 Employment Type: Remote Target Skills & Keywords : AI, AWS, Azure, GCP, Segment, Twilio About the job Experience: •5+ years pre-sales experience selling complex, technical products or 6+ years of professional experience supporting technical products coupled with customer facing experience, particularly in delivery or consulting Required Skills: •Partner with Account Executives to execute pre-sales activities including opportunity qualification, demonstrations, Proof-of-Concept, RFP, design documentation, technical presentations and enablement sessions. •Help customers achieve success by leading the technical and product sale, recommending best-practice solutions, and guiding them on how to use Twilio’s APIs. •Establish yourself as a trusted advisor to our customers, by taking the lead on understanding customer technical pains through discovery in order to design, demonstrate, and present innovative solutions that solve business challenges. •Build and present highly interactive, complex and engaging customer product demonstrations to help showcase the capabilities of Twilio’s Communications Products, while effectively forming strong customer relationships with both technical and nontechnical stakeholders •Be Hands-on, high-energy, passionate, and a creative problem solver, equipped with the knowledge of how to get things done and ability to lead others to success. •Take the initiative to identify and solve problems - both for the customer and within the organization as we grow •Contribute to the broader Twilio Solutions Engineering community through knowledge sharing, constructing demonstration materials, and creating reusable presentations Qualifications: •Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! •Excellent communicator and presenter able to gain audience confidence •An engaging storyteller - you can gain audience confidence and communicate complex topics to multiple levels of audience. •Demonstrated capacity to build a deep understanding of a customer’s communications needs and guide them to a technical solution •Bachelor’s and/or Master’s degree in a technical discipline (Engineering, Mathematics, Computer Science) or equivalent practical experience •Operational familiarity with cloud platforms (Amazon Web Services, Google Cloud, Microsoft Azure) and cloud application architecture. •Previous experience in Telecom, SIP, Contact Center, or Security is a plus. •This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. •We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 10% travel is anticipated to help you connect in-person in a meaningful way. Compensation: •$109,760 - $137,200 / year •This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!