Hiring: Senior Solutions Engineer / IT Company: Hinge Health Location: San Francisco, CA Job Posted Time: 2026-09-10 11:43:38 Employment Type: Remote Target Skills & Keywords : AWS, Bash, Configuration Management, HIPAA, LLM, Linux, Okta, Python, RAG, SIEM, SOC 2, SaaS, Systems Engineering, Ubuntu, macOS About the job Experience: •5+ years of experience in IT administration, systems engineering, or a comparable infrastructure role supporting a multi-OS environment, with strong experience in macOS. Required Skills: •Join Hinge Health’s IT & Security team as a Senior Solutions Engineer and help build the reliable, secure, and scalable technology foundation that enables our people to do their best work. This role sits at the intersection of IT administration, infrastructure engineering, automation, and advanced technical support. •This is a hands-on, cross-functional role for an owner-operator who enjoys solving root causes, reducing operational friction, and turning emerging technology into stable, supportable services that improve the employee experience. •Build context on Hinge Health’s corporate IT environment, including endpoints, Jamf, networking, identity, SaaS platforms, asset management, and existing operational processes. •Establish strong working relationships across IT, Security Operations, IT Risk, SRE, Engineering, and AI Enablement. •Take ownership of complex technical escalations, using a structured troubleshooting approach and documenting root causes, risks, and follow-up actions. •Improve the reliability and consistency of endpoint provisioning, configuration management, access workflows, and routine IT operations through automation and self-service. •Maintain and optimize Jamf and related endpoint tooling across a multi-OS environment, with a primary focus on macOS. •Administer and improve corporate networking, including enterprise wireless and zero-trust network access (ZTNA), in partnership with relevant security and infrastructure teams. Qualifications: •You are an owner-operator who takes responsibility for systems throughout their lifecycle, from design and implementation through support, measurement, and continuous improvement. •You communicate clearly and calmly with both technical and non-technical partners, especially when diagnosing high-impact issues or navigating competing priorities. •You are a learn-it-all who stays curious about new technologies and is willing to challenge assumptions, test ideas, and improve based on evidence. •You bring a bias toward action and accountability: you make thoughtful tradeoffs, follow through on commitments, and look for creative ways to reduce friction without compromising security or reliability. •You lead at all levels by sharing knowledge, mentoring teammates, and making the systems and processes around you easier for others to use and support. •Demonstrated experience owning endpoint management and corporate infrastructure, including Jamf or a comparable MDM platform, enterprise networking, and identity or SaaS administration. •Demonstrated experience automating IT operations through scripting such as Bash or Python, MDM workflows, infrastructure-as-code, or comparable engineering practices. •Operational familiarity with security operations tooling such as SIEM, EDR, CrowdStrike, or Netskope. •Knowledge of healthcare-relevant compliance frameworks such as HIPAA, HITRUST, or SOC 2. Compensation: •$175,500 - $214,500 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!