Senior Service Delivery Consultant

Aqueduct Technologies, Inc. - Canton, MA

Hiring: Senior Service Delivery Consultant Company: Aqueduct Technologies, Inc. Location: Canton, MA Job Posted Time: 2026-09-03 10:46:35 Employment Type: Hybrid Target Skills & Keywords : AWS, Ansible, Azure, IaC, Infrastructure as Code, Okta, Python, SSE, Terraform, Zero Trust About the job Experience: •4+ years of experience deploying solutions in your practice area within IT consulting or professional services. Required Skills: •Design, deploy, assess, and support complex, multi-product solutions independently. •Serve as the first escalation for technical issues that arise during project delivery. •Guide junior consultants and delivery engineers, sharing best practices, troubleshooting approaches, and knowledge transfer. •Deliver projects to Aqueduct’s standards for design, implementation, and documentation in alignment with customer expectations and statements of work. •Build trust with customers by demonstrating deep knowledge, clear communication, and an outcome-focused mindset. •Contribute to continuous improvement by sharing lessons learned, helping refine delivery approaches, developing internal reference architectures and other artifacts, and supporting internal knowledge sharing. •Meet an average target of ~72% billable utilization while balancing delivery with coaching and QA responsibilities. Qualifications: •Demonstrated ability to lead deployments with minimal oversight, work with cross-functional teams, solve advanced problems, and handle project escalations. •Practical experience designing and deploying solutions that align with industry best practices and validated reference architectures. •Proven track record mentoring other engineers or acting as a peer guide on technical delivery. •Excellent troubleshooting skills, attention to detail, and a commitment to delivering high-quality outcomes. •Strong communication skills and the ability to build trust with both technical and non-technical stakeholders as well as your peers. •Curiosity, a growth mindset, and the drive to stay current with new technologies and industry trends. •Relevant intermediate or advanced industry certifications for your practice area are strongly preferred •Are the backbone of our delivery teams — the experts who turn design into reality and keep customers coming back. You set the bar for what great looks like: proactive, precise, and invested in the success of your teammates and your customers alike. •If you’re ready to own complex solutions and outcomes, mentor others, learn new technologies and grow your impact, this is the role for you. •As a Senior Service Delivery Consultant – Network & Security Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!