Hiring: Senior Project Manager, Implementation Company: Alkami Technology Location: United States Job Posted Time: 2026-09-10 12:44:26 Employment Type: Full-time / Remote Target Skills & Keywords : Agile, Confluence, Jira, Project Management, SQL, SaaS, Slack, Stakeholder Management About the job Experience: •6 years of experience leading implementation projects, customer onboarding initiatives, project delivery programs, or client-facing operational engagements within SaaS, fintech, banking technology, or related environments. Required Skills: •Lead complex implementation projects by developing and maintaining comprehensive project schedules, coordinating cross-functional activities, and ensuring successful delivery within scope, timeline, and budget expectations •Serve as the primary implementation lead for assigned customers by proactively managing communication, aligning stakeholder expectations, and fostering strong customer relationships throughout the implementation lifecycle •Coordinate implementation activities across Product Development, Customer Success, Technical Consulting, Technical Implementation, Engineering, Customer Support, and vendor teams to drive alignment on project goals, timelines, and deliverables •Analyze project risks and operational challenges by identifying dependencies, evaluating impacts, and developing mitigation strategies that support successful implementation outcomes •Manage multiple concurrent implementation projects across varying products, customer segments, and complexity levels while maintaining high standards of project execution and customer satisfaction •Facilitate customer-facing implementation meetings by leading project discussions, documenting action items, and ensuring accountability for follow-up activities and milestone completion •Manage Jira tickets, project backlogs, and customer-reported issues by prioritizing resolution efforts and coordinating cross-functional support activities •Monitor implementation-related development activities by tracking sprint progress, release schedules, and product dependencies and communicating relevant updates to customers and stakeholders Qualifications: •Minimum Years Of Experience •3–6 years of experience leading implementation projects, customer onboarding initiatives, project delivery programs, or client-facing operational engagements within SaaS, fintech, banking technology, or related environments. •Bachelor’s degree in Business, Project Management, Information Systems, Communications, or a related field. •Advanced experience managing complex implementation projects and customer-facing delivery activities •Strong project scheduling, stakeholder management, and cross-functional coordination skills •Demonstrated capacity to independently manage multiple concurrent projects with varying complexity levels •Strong written and verbal communication skills with technical and non-technical stakeholders •Proficiency with project management and collaboration tools such as Jira, MS Project, Smartsheet, Confluence, Slack, or similar platforms •Strong analytical, organizational, and customer relationship management skills •Demonstrated capacity to drive customer-centric implementation experiences while balancing operational priorities Compensation: •$106,000 - $118,400 / year •Flexible work environment (work from home / hybrid options) •Competitive benefits and rewards package •We have a FUN culture and offer great benefits, including remote-first environment, unlimited paid time off, 401(k) with employer match, and more Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!